Terms of service

Welcome to Gemstone Gala! These Terms of Service outline the terms and conditions under which you may access and use our website. By using our website, you agree to comply with and be bound by these terms. Please read them carefully.

​1. Acceptance of Terms: By accessing or using Gemstone Gala's website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

​2. Eligibility: You must be at least 18 years old to use our website or place orders. By using Gemstone Gala, you affirm that you are 18 years or older.

​3. User Account: To access certain features of our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

​4. Order Placement: By placing an order on Gemstone Gala, you agree to provide accurate and complete information, including payment details. Orders are subject to acceptance and availability.

​5. Pricing and Payments: Prices for products are as listed on the website and are subject to change. Gemstone Gala reserves the right to modify or update pricing at any time. Payments are processed securely through trusted payment gateways.

​6. Shipping: Please refer to our Shipping Policy for information regarding shipping costs, order processing, dispatch days, and estimated delivery times.

​7. Return and Exchange: Refer to our Return and Exchange Policy for details on the process for returning or exchanging damaged or defective products.

​8. Privacy: Gemstone Gala is committed to protecting your privacy. Refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

​9. Intellectual Property: All content on Gemstone Gala's website, including images, text, logos, and designs, is the intellectual property of Gemstone Gala. You may not reproduce, distribute, or use any content without explicit permission.

​10. Modifications: Gemstone Gala reserves the right to modify, suspend, or discontinue any part of the website or services at any time without prior notice.

​11. Governing Law: These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in India

12. Contact Information: For any inquiries or concerns related to our Terms of Service, please contact us at care.gemstonegala@gmail.com

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Thank you for choosing Gemstone Gala. We appreciate your cooperation and adherence to these terms for a positive and secure shopping experience.